Frequently Asked Questions

Yes. During your encounter you will have the opportunity to pet and feed the capybaras in a calm, guided setting. Animals approach on their own terms.

The Lounge is open to all ages including babies and young children. Some rooms have minimum age requirements listed during booking. Contact us if you have questions before reserving.

Most encounters run approximately 30 minutes. Private group bookings may vary. Check your specific reservation for timing details.

Yes. Bring your phone or camera. There is no time pressure and no photo restrictions. Many guests leave with a new favorite photo.

We work to make every visit accessible. Contact us directly before your visit so we can make sure everything is ready for you.

Closed-toe shoes are required for all animal encounter sessions. Comfortable, casual clothing is recommended. Avoid strong perfumes or cologne.

Cancellation and refund policies are managed through FareHarbor at the time of booking. Review the policy during checkout or contact us directly with any questions.

Yes. Gift cards are available through FareHarbor. All proceeds go directly to Noah's Ark Sanctuary rescue and care operations. Gift cards are redeemable at any Capybara Cafe location.

Yes. Private group bookings are available for birthdays, corporate outings, school groups, and special events. Contact us directly to discuss availability and pricing.

4703 Park St N, St. Petersburg, FL 33709. Our parking lot is in the back of the building; the entrance is in the front. Your booking confirmation will include full arrival instructions.

The Capybara Cafe is owned and operated by Noah's Ark Sanctuary. Every location is a direct extension of the sanctuary's animal rescue, care, and conservation education mission.

We are located at 4703 Park St N, easily accessible from Pinellas Park, Kenneth City, and Tyrone, and the broader Pinellas County area.